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"Wanting to be wanted": a comparative study of incidence and severity in indirect complaint on the part of French and English language teaching assistants

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"Wanting to be wanted": a comparative study of incidence and severity in indirect complaint on the part of French and English language teaching assistants. / Crawshaw, Robert; Culpeper, Jonathan; Harrison, Julia.
In: Journal of French Language Studies, Vol. 20, No. 1, 01.03.2010, p. 75-87.

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@article{b6bbfd4f14f742fb9925ac7c73946d5b,
title = "{"}Wanting to be wanted{"}: a comparative study of incidence and severity in indirect complaint on the part of French and English language teaching assistants",
abstract = "Using data from the ESRC-funded project Pragmatics and Intercultural Communication (PIC), this paper applies contrastive qualitative and quantitative analysis to data derived from oral statements, logbooks and retrospective reports by language teaching assistants in France and England. It demonstrates that the incidence of 'indirect complaint' (Boxer, 1993) is significantly higher amongst English assistants than amongst their French counterparts and also that the 'severity' (Olshtain and Weinbach, 1993) is similarly greater. The study nevertheless shows that personality is a stronger determinant of cultural outlook and behaviour than nationality.",
keywords = "complaint, intercultural pragmatics, politeness, face, rapport",
author = "Robert Crawshaw and Jonathan Culpeper and Julia Harrison",
note = "http://journals.cambridge.org/action/displayJournal?jid=JFL The final, definitive version of this article has been published in the Journal, Journal of French Language Studies, 20 (1), pp 75-87 2010, {\textcopyright} 2010 Cambridge University Press. see also Pragmatics and Intercultural Communication - the website of the PIC project www.lancs.ac.uk/fass/projects/pic",
year = "2010",
month = mar,
day = "1",
doi = "10.1017/S0959269509990469",
language = "English",
volume = "20",
pages = "75--87",
journal = "Journal of French Language Studies",
issn = "0959-2695",
publisher = "Cambridge University Press",
number = "1",

}

RIS

TY - JOUR

T1 - "Wanting to be wanted"

T2 - a comparative study of incidence and severity in indirect complaint on the part of French and English language teaching assistants

AU - Crawshaw, Robert

AU - Culpeper, Jonathan

AU - Harrison, Julia

N1 - http://journals.cambridge.org/action/displayJournal?jid=JFL The final, definitive version of this article has been published in the Journal, Journal of French Language Studies, 20 (1), pp 75-87 2010, © 2010 Cambridge University Press. see also Pragmatics and Intercultural Communication - the website of the PIC project www.lancs.ac.uk/fass/projects/pic

PY - 2010/3/1

Y1 - 2010/3/1

N2 - Using data from the ESRC-funded project Pragmatics and Intercultural Communication (PIC), this paper applies contrastive qualitative and quantitative analysis to data derived from oral statements, logbooks and retrospective reports by language teaching assistants in France and England. It demonstrates that the incidence of 'indirect complaint' (Boxer, 1993) is significantly higher amongst English assistants than amongst their French counterparts and also that the 'severity' (Olshtain and Weinbach, 1993) is similarly greater. The study nevertheless shows that personality is a stronger determinant of cultural outlook and behaviour than nationality.

AB - Using data from the ESRC-funded project Pragmatics and Intercultural Communication (PIC), this paper applies contrastive qualitative and quantitative analysis to data derived from oral statements, logbooks and retrospective reports by language teaching assistants in France and England. It demonstrates that the incidence of 'indirect complaint' (Boxer, 1993) is significantly higher amongst English assistants than amongst their French counterparts and also that the 'severity' (Olshtain and Weinbach, 1993) is similarly greater. The study nevertheless shows that personality is a stronger determinant of cultural outlook and behaviour than nationality.

KW - complaint

KW - intercultural pragmatics

KW - politeness

KW - face

KW - rapport

U2 - 10.1017/S0959269509990469

DO - 10.1017/S0959269509990469

M3 - Journal article

VL - 20

SP - 75

EP - 87

JO - Journal of French Language Studies

JF - Journal of French Language Studies

SN - 0959-2695

IS - 1

ER -