Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - "Wanting to be wanted"
T2 - a comparative study of incidence and severity in indirect complaint on the part of French and English language teaching assistants
AU - Crawshaw, Robert
AU - Culpeper, Jonathan
AU - Harrison, Julia
N1 - http://journals.cambridge.org/action/displayJournal?jid=JFL The final, definitive version of this article has been published in the Journal, Journal of French Language Studies, 20 (1), pp 75-87 2010, © 2010 Cambridge University Press. see also Pragmatics and Intercultural Communication - the website of the PIC project www.lancs.ac.uk/fass/projects/pic
PY - 2010/3/1
Y1 - 2010/3/1
N2 - Using data from the ESRC-funded project Pragmatics and Intercultural Communication (PIC), this paper applies contrastive qualitative and quantitative analysis to data derived from oral statements, logbooks and retrospective reports by language teaching assistants in France and England. It demonstrates that the incidence of 'indirect complaint' (Boxer, 1993) is significantly higher amongst English assistants than amongst their French counterparts and also that the 'severity' (Olshtain and Weinbach, 1993) is similarly greater. The study nevertheless shows that personality is a stronger determinant of cultural outlook and behaviour than nationality.
AB - Using data from the ESRC-funded project Pragmatics and Intercultural Communication (PIC), this paper applies contrastive qualitative and quantitative analysis to data derived from oral statements, logbooks and retrospective reports by language teaching assistants in France and England. It demonstrates that the incidence of 'indirect complaint' (Boxer, 1993) is significantly higher amongst English assistants than amongst their French counterparts and also that the 'severity' (Olshtain and Weinbach, 1993) is similarly greater. The study nevertheless shows that personality is a stronger determinant of cultural outlook and behaviour than nationality.
KW - complaint
KW - intercultural pragmatics
KW - politeness
KW - face
KW - rapport
U2 - 10.1017/S0959269509990469
DO - 10.1017/S0959269509990469
M3 - Journal article
VL - 20
SP - 75
EP - 87
JO - Journal of French Language Studies
JF - Journal of French Language Studies
SN - 0959-2695
IS - 1
ER -