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"Wanting to be wanted": a comparative study of incidence and severity in indirect complaint on the part of French and English language teaching assistants

Research output: Contribution to journalJournal article

Published

Journal publication date1/03/2010
JournalJournal of French Language Studies
Journal number1
Volume20
Number of pages13
Pages75-87
Original languageEnglish

Abstract

Using data from the ESRC-funded project Pragmatics and Intercultural Communication (PIC), this paper applies contrastive qualitative and quantitative analysis to data derived from oral statements, logbooks and retrospective reports by language teaching assistants in France and England. It demonstrates that the incidence of 'indirect complaint' (Boxer, 1993) is significantly higher amongst English assistants than amongst their French counterparts and also that the 'severity' (Olshtain and Weinbach, 1993) is similarly greater. The study nevertheless shows that personality is a stronger determinant of cultural outlook and behaviour than nationality.

Bibliographic note

http://journals.cambridge.org/action/displayJournal?jid=JFL The final, definitive version of this article has been published in the Journal, Journal of French Language Studies, 20 (1), pp 75-87 2010, © 2010 Cambridge University Press. see also Pragmatics and Intercultural Communication - the website of the PIC project www.lancs.ac.uk/fass/projects/pic