Research output: Working paper
Research output: Working paper
}
TY - UNPB
T1 - Wisdom, decision support and paradigms of decision making
AU - Mackenzie, A
AU - Sommerville, I
AU - Warren, I
AU - Rooksby, J
AU - Westcombe, M
AU - Pidd, M
PY - 2003
Y1 - 2003
N2 - Many decision support tools have been developed over the last twenty years and, in general, they support what Simon termed substantive rationality. However, such tools are rarely suited to helping people tackle wicked problems, for which a form of procedural rationality is better suited. Procedurally rational approaches have appeared in both management science and computer science, examples being the soft OR approach of cognitive mapping and the design rationale based on IBIS. These approaches are reviewed and the development of Wisdom, a procedurally rational decision support tool, is discussed and evaluated
AB - Many decision support tools have been developed over the last twenty years and, in general, they support what Simon termed substantive rationality. However, such tools are rarely suited to helping people tackle wicked problems, for which a form of procedural rationality is better suited. Procedurally rational approaches have appeared in both management science and computer science, examples being the soft OR approach of cognitive mapping and the design rationale based on IBIS. These approaches are reviewed and the development of Wisdom, a procedurally rational decision support tool, is discussed and evaluated
KW - Decision support
KW - cognitive mapping
KW - wicked problems
M3 - Working paper
T3 - Management Science Working Paper Series
BT - Wisdom, decision support and paradigms of decision making
PB - The Department of Management Science
CY - Lancaster University
ER -