This workshop will present and validate the usefulness of a framework for improving knowledge exchange (KE) tools. We propose an improvement framework, where participants collaboratively improve the functions, instructions and flexibility of tools to develop their engagement practices. In this workshop, we will lead participants through a creative engagement activity, where participants will learn through doing how to improve KE tools within a collaborative improvement framework. The potential workshop outcomes are new tool ideas and knowledge as a result of a collective and fruitful experience among participants. Participants will gain new knowledge on how to improve the engagement with groups of non-designers through the improvement of KE tools and other tools, such as participatory tools. Further research involves inviting participants to take part in a research study on the potential applications of the improvement framework to their own work.