Results for Customer experience

Publications & Outputs

1. Customer Experience Driven Business Model Innovation

   Keiningham, T. L., Aksoy, L., Bruce, H., Cadet, F., Clennell, N., Hodgkinson, I. R. & Kearney, T., 1/08/2020, In: Journal of Business Research. 116, p. 431-440 10 p.

   Research output: Contribution to Journal/Magazine › Journal article › peer-review