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Publications & Outputs

  1. Customer enquiry management in global supply chains: a comparative multi-case study analysis

    Zorzini, M., Stevenson, M. & Hendry, L., 04/2012, In: European Management Journal. 30, 2, p. 121-140 20 p.

    Research output: Contribution to journalJournal articlepeer-review

  2. Customer enquiry management and product customization: an empirical multi-case study analysis in the Italian capital goods sector

    Zorzini, M., Hendry, L., Stevenson, M. & Pozzetti, A., 2008, In: International Journal of Operations and Production Management. 28, 12, p. 1186-1218 33 p.

    Research output: Contribution to journalJournal articlepeer-review