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Results for Electronic-Customer Relationship Management (eCRM)

Publications & Outputs

  1. ECRM technologies, capabilities and SME performance benefits

    Harrigan, P., Schroeder, A., Qureshi, I., Fang, Y., Ibbotson, P., Ramsey, E. & Meister, D., 1/12/2008.

    Research output: Contribution to conference - Without ISBN/ISSN Conference paperpeer-review