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Results for Expert Services

Publications & Outputs

  1. The influence of individuals' expertise on expert services delivery processes

    Bonomi Santos, J. & Spring, M., 2014.

    Research output: Contribution to conference - Without ISBN/ISSN Conference paperpeer-review

  2. Operations management perspectives on expert services

    Santos, J., 2013, Lancaster: Lancaster University. 286 p.

    Research output: ThesisDoctoral Thesis