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  1. What can water utilities do to improve risk management within their business functions? An improved tool and application of process benchmarking

    MacGillivray, B. & Pollard, S. J. T., 11/2008, In: Environment International. 34, 8, p. 1120-1131 12 p.

    Research output: Contribution to Journal/MagazineJournal articlepeer-review