Results for Webcare

Publications & Outputs

1. Responding Effectively to Customer Feedback on Twitter: A Mixed Methods Study of Webcare Styles

   Fuoli, M., Clarke, I., Wiegand, V., Ziezold, H. & Mahlberg, M., 30/06/2021, In: Applied Linguistics. 42, 3, p. 569-595 27 p.

   Research output: Contribution to Journal/Magazine › Journal article › peer-review