Results for service quality

Publications & Outputs

1. Developing and leveraging human capital resource to promote service quality: testing a theory of performance

   Aryee, S., Walumbwa, F. O., Seidu, E. Y. M. & Otaye, L. E., 02/2016, In: Journal of Management. 42, 2, p. 480-499 20 p.

   Research output: Contribution to Journal/Magazine › Journal article › peer-review