Press/Media: Newspaper Article
Research into the benefits of age diversity for McDonalds, conducted by Lancaster's Centre for Performance-Led HR, is featured in the Financial Times. "For McDonalds the presence of older employees improves customer satisfaction and, in a service business such as theirs, this drives the bottom line."
| Title | Employers grapple with ageing workforces |
|---|---|
| Media name/outlet | Online Newspaper |
| Primary Media type | Web |
| Duration/Length/Size | FT |
| Date | 25/11/10 |
| Producer/Author | Charles Batchelor |
| Persons | Paul Sparrow |