Description

Paul Sparrow, Director of the Centre for Performance-Led HR, is quoted in a feature in Director magazine, about the effectiveness of performance management systems. "Well-thought-through, balanced and flexible schemes can concentrate resources and effort in sensible ways. Badly designed schemes at best demotivate staff and at worst - as some of the incentive schemes in the banking sector reminded us - create risky and dysfunctional behaviour that can derail a business."