This paper discusses how generational differences impact on innovation processes and application design in Higher Education institutions. With both pedagogies and technologies varyingly according to generational divides, the existing literature is examined to uncover what this means for gathering requirements and designing and building educational software. The Covid-19 pandemic has made the limitations of current teaching practices through technology ever more apparent, and this paper recommends that to provide the best learning experience for students, generational research and horizon scanning for upcoming technologies should both be applied to the innovation process carried out by universities.