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INTEGRATING BUILDING INFORMATION MODELING FOR IMPROVING FACILITY MANAGEMENT OPERATIONS: A FUZZY SYNTHETIC EVALUATION OF THE CRITICAL SUCCESS FACTORS

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<mark>Journal publication date</mark>10/10/2021
<mark>Journal</mark>Journal of Facilities Management
Number of pages20
Publication StatusAccepted/In press
<mark>Original language</mark>English

Abstract

Building information modelling (BIM) is a novel technological advancement in the built environment. Despite the potentials of BIM, its adoption and implementation are undermined in facility management operations. This might be because of limited information on the critical success factors that can enhance its adoption. The study seeks to assess the critical success factors (CSFs) required to influence the successful adoption and implementation of BIM for facility management (FM) operations.
Data for the study were sourced from practicing and registered facility managers within Lagos metropolis, Nigeria. The data collected were analysed using a combination of methods which include mean item score, factor analysis, and Fuzzy Synthetic Evaluation (FSE).
The factor analysis results showed that six underlying groups of CSFs would enhance the effective adoption of BIM in facility operations. The FSE results showed that out of the six groups, the three topmost important CSFgrouping (CSFG) in the decision rule would enhance the effectiveness of BIM adoption for FM operations.
The result of this study provides a credible road map for facility managers, policymakers, and other stakeholders in facility management operations on the CSFs and CSFG required for the adoption of BIM.
Previous studies that aimed at integrating BIM into facility management are limited. Hence, this study provides a broad perspective on the CSF required for BIM adoption and implementation in FM operations using the FSE approach.