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  1. Published

    The shifting terrain of service operations management

    Spring, M., 12/2013, Managing services: challenges and innovation. Haynes, K. & Grugulis, I. (eds.). Oxford: Oxford University Press, p. 21-47 27 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  2. Published

    Coordination in service supply networks: insights from “Airport Collaborative Decision Making”

    Spring, M., Selviaridis, K. & Zografos, K., 19/06/2016, 23rd EurOMA Conference: Interactions. 10 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

  3. Published

    Offshoring and outsourcing of administrative and technical services: a modularity perspective

    Spring, M., Araujo, L. & Mason, K., 12/2013, Managing services: challenges and innovation. Haynes, K. & Grugulis, I. (eds.). Oxford: Oxford University Press, p. 154-173 20 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  4. Published

    How information technology automates and augments processes: Insights from Artificial‐Intelligence‐based systems in professional service operations

    Spring, M., Faulconbridge, J. & Sarwar, A., 30/09/2022, In: Journal of Operations Management. 68, 6-7, p. 592-618 27 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  5. Published

    Creating the competitive edge: a new relationship between operations management and industrial policy

    Spring, M., Hughes, A., Mason, K. & McCaffrey, P., 1/03/2017, In: Journal of Operations Management. 49-51, p. 6-19 14 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  6. Published

    Enacting professional identity: an exploration of teacher educators’ entanglement with educational technologies in FE

    Springbett, O., 2015, Lancaster University. 365 p.

    Research output: Thesis › Doctoral Thesis

  7. Published

    Isolation and identification of freeliving amoebae in drinking water distribution systems

    Springthorpe, S., Kibbee, R., Stintzi, A., Sattar, S., Parry, J., Drinkall, J. & Pickup, R., 18/11/2010, Water Quality Technology Conference and Exposition 2010. p. 1900-1924 25 p. (Water Quality Technology Conference and Exposition 2010).

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

  8. Published

    Free-living protozoa, biofilm bacteria, and disinfection in distributed water: An approach to understanding the interactions

    Springthorpe, S., Kibbee, R., Stintzi, A., Pickup, R., Parry, J. & Sattar, S. A., 2011, Water Quality Technology Conference and Exposition 2011. p. 2118-2132 15 p. (Water Quality Technology Conference and Exposition 2011).

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

  9. Published

    Supplying the Demand: Aligning Product Design Curriculum and the Professional Practice of Design

    Spruce, J. & Evans, M., 10/2012.

    Research output: Contribution to conference - Without ISBN/ISSN › Conference paper › peer-review

  10. Published

    The empty-handed doctor: Responding to the suffering of patients approaching the end of life

    Spruijt, O., 17/09/2020, Lancaster University. 247 p.

    Research output: Thesis › Doctoral Thesis

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