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  1. Chapter
  2. Published

    Introduction: why retail work demands a closer look

    Bozkurt, O. & Grugulis, I., 2011, Retail Work (Critical Perspectives on Work and Employment). Basingstoke: Palgrave Macmillan, p. 1-21 21 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNChapter

  3. Published

    "No place to hide"? The realities of leadership in UK supermarkets

    Grugulis, I., Bozkurt, O. & Clegg, J., 2011, Retail Work (Critical Perspectives on Work and Employment). Basingstoke: Palgrave Macmillan, p. 193-212 20 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNChapter

  4. Published

    Service Design, New Media and Community Development

    Bury, S., Cheverst, K., Ishmael, J., Mitchell, K., Race, N., Rouncefield, M., Smith, P. & Taylor, N., 2011, Design for services. Meroni, A. & Sangiorgi, D. (eds.). Farnham: Gower, p. 125-130 6 p. (Design for social responsibility).

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNChapter

  5. Published

    Goth Culture

    Spooner, C., 2011, A New Companion to the Gothic. Punter, D. (ed.). Oxford: Wiley-Blackwell, p. 150-165 16 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNChapter

  6. Published

    Critical Discourse Analysis: overview, challenges, and perspectives

    Wodak, R., 2011, Pragmatics of Society . Andersen, G. & Ajimer, K. (eds.). Berlin: De Gruyter, p. 627-650 23 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNChapter

  7. Published

    Leading Groups and Teams

    Markiewicz, L. & West, M., 2011, ABC of Clinical Leadership. Swanwick, T. & McKimm, J. (eds.). BMJ Books, p. 14-18 5 p. (ABC Series).

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNChapter

  8. Published

    Work Groups and Teams

    Richardson, J. & West, M., 2011, Introduction to Organisational Behaviour. Chartered Institute of Personnel and Development, p. 133-156 24 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNChapter

  9. Published

    Team climate and effectiveness outcomes

    West, M. & Richter, A. W., 2011, Handbook of organizational culture and climate. Ashkanasy, N., Wilderom, C. P. M. & Peterson, M. F. (eds.). 2nd ed. London: Sage Publications, p. 249-270 22 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNChapter

  10. Published

    The Fallacy of Formalisation: Practice Makes Process in the Assessment of Risks to Children

    Broadhurst, K., Peckover, S., Wastell, D., White, S., Hall, C. & Pithouse, A., 2011, Good Practice in Assessing Risk: Current Knowledge, Issues and Approaches. Kemshall, H. & Wilkinson, B. (eds.). London: Jessica Kingsley, p. 84-101 18 p. (Good practice in health, social care and criminal justice).

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNChapter

  11. Published

    Developing vitality : the relationship between health and employee engagement

    Cartwright, S., Cooper, J., Patterson, D. & Gibbs, P., 2011, Innovations in Stress and health. Cartwright, S. & Cooper, C. (eds.). Basingstoke: Palgrave Macmillan, p. 33-51 19 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNChapter

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