n late July, a group of governors from Lancashire Care Foundation Trust explored and documented their thoughts on how they engage with their members and the public at events, how they document the engagement and hold the Trust Board to account. (See the workshop blog here.) Laura combed through the documented processes to label and code themes and challenges that came up for the governors with the help of colleague, Hayley. The themes that came out included…

Communication before events
Purpose of inquiry
Behaviour at engagement events
Synthesis of results