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The Shifting Terrain of Service Operations Management

Activity: Talk or presentation typesInvited talk

23/06/2011

Presentation of Spring, M. (2011) ‘The Shifting Terrain of Service Operations Management’ presentation as part of a Service Design and Innovation Workshop with AIM Visiting International Fellow, Dr Scott Sampson, 23-24 June 2011 at the University of Cambridge, Institute for Manufacturing. (Also with Zoe Radnor, Chris Voss, Roger Maull, Andi Smart, Andy Neely, Joe O’Mahoney)

Event (Workshop)

TitleService Design and Innovation Workshop with AIM Visiting International Fellow, Dr Scott Sampson
Date23/06/1124/06/11
CityCambridge
CountryUnited Kingdom