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Are Traditional NPD Processes Relevant to IoT Product and Service Development Activities? A Critical Examination

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Published
Publication date28/06/2018
Host publicationDesign Research Society 2018 Conference
PublisherDesign Research Society
Pages2280-2293
Number of pages14
Volume6
ISBN (electronic)9781912294312
<mark>Original language</mark>English
EventDesign Research Society Conference 2018 - University of Limerick, Limerick, Ireland
Duration: 25/06/201828/06/2018
http://www.drs2018limerick.org

Conference

ConferenceDesign Research Society Conference 2018
Abbreviated titleDRS 2018
Country/TerritoryIreland
CityLimerick
Period25/06/1828/06/18
Internet address

Conference

ConferenceDesign Research Society Conference 2018
Abbreviated titleDRS 2018
Country/TerritoryIreland
CityLimerick
Period25/06/1828/06/18
Internet address

Abstract

Increasingly physical products are being equipped with sensors, which connect them to the Internet; the network ofthese 'smart products' are acknowledged as the Internet of Things. These digitalized artefacts have a wide variety of material properties that could include a range of outcomes, such as new products, platforms, services, and other value pathways that differentiate them from their non-digital counterparts. Practitioners and researchers acknowledge that these differences influence tremendously on IoT product and service development processes. These are significant for IoT firms that occupy the market, due toa paucity of established literature on this theme; it is difficult to find studies on NPD processes, which reflects this digitization. This is an exploratory paper. That explores current literature prior to further empirical data collection. Through a critical examination of literature, this paper examines how smart product development processes are different from traditional product development processes. Thus, this paper offers critical insights and observations to enable both practitioners and academics to ascertain a detailed understanding of diverse approaches to NPD process activities for the IoT.