We have over 12,000 students, from over 100 countries, within one of the safest campuses in the UK


93% of Lancaster students go into work or further study within six months of graduating

Home > Research > Publications & Outputs > Boundary spanners’ identification, intergroup c...
View graph of relations

« Back

Boundary spanners’ identification, intergroup contact and effective intergroup relations

Research output: Contribution to journalJournal article


Journal publication date1/12/2006
JournalAcademy of Management Journal
Number of pages18
Original languageEnglish


We examined the relationship between group boundary spanners' work group identification and effective (i. E., harmonious and productive) intergroup relations in 53 work groups in five health care organizations. The data suggest this relationship was moderated by boundary spanners' levels of organizational identification, thus supporting a dual identity model. Limited support was found for the moderating effect of intergroup contact. Finally, if boundary spanners displayed frequent intergroup contact and identified highly with their organization, group identification was most strongly related to effective intergroup relations.