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Boundary spanners’ identification, intergroup contact and effective intergroup relations

Research output: Contribution to Journal/MagazineJournal articlepeer-review

<mark>Journal publication date</mark>1/12/2006
<mark>Journal</mark>Academy of Management Journal
Issue number6
Number of pages18
Pages (from-to)1252-1269
Publication StatusPublished
<mark>Original language</mark>English


We examined the relationship between group boundary spanners' work group identification and effective (i. E., harmonious and productive) intergroup relations in 53 work groups in five health care organizations. The data suggest this relationship was moderated by boundary spanners' levels of organizational identification, thus supporting a dual identity model. Limited support was found for the moderating effect of intergroup contact. Finally, if boundary spanners displayed frequent intergroup contact and identified highly with their organization, group identification was most strongly related to effective intergroup relations.