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Employee attitudes to work-based counselling services

Research output: Contribution to journalJournal article

Published

Journal publication date1995
JournalWork and Stress
Journal number1
Volume9
Number of pages14
Pages31-44
Original languageEnglish

Abstract

Work-based counselling services have increasingly been introduced in organizational settings in the 1980s and 1990s. In this paper, a study is reported of the attitudes of 213 employees of a UK Health Authority towards an existing counselling service. Questionnaires sought information about attitudes to counselling, confidentiality, attitudes to those seeking counselling and general health. The results suggested that attitudes to work-based counselling services are predicted by employees' perceptions of those seeking counselling as trustworthy and their beliefs about the confidentiality of the service. The practical implications of these results are examined.