Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Employee attitudes to work-based counselling services
AU - West, Michael
AU - Reynolds, Shirley
PY - 1995
Y1 - 1995
N2 - Work-based counselling services have increasingly been introduced in organizational settings in the 1980s and 1990s. In this paper, a study is reported of the attitudes of 213 employees of a UK Health Authority towards an existing counselling service. Questionnaires sought information about attitudes to counselling, confidentiality, attitudes to those seeking counselling and general health. The results suggested that attitudes to work-based counselling services are predicted by employees' perceptions of those seeking counselling as trustworthy and their beliefs about the confidentiality of the service. The practical implications of these results are examined.
AB - Work-based counselling services have increasingly been introduced in organizational settings in the 1980s and 1990s. In this paper, a study is reported of the attitudes of 213 employees of a UK Health Authority towards an existing counselling service. Questionnaires sought information about attitudes to counselling, confidentiality, attitudes to those seeking counselling and general health. The results suggested that attitudes to work-based counselling services are predicted by employees' perceptions of those seeking counselling as trustworthy and their beliefs about the confidentiality of the service. The practical implications of these results are examined.
KW - Counselling services
KW - Health care
KW - Attitudes
KW - Work organizations
U2 - 10.1080/02678379508251583
DO - 10.1080/02678379508251583
M3 - Journal article
VL - 9
SP - 31
EP - 44
JO - Work and Stress
JF - Work and Stress
SN - 0267-8373
IS - 1
ER -