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Managing integration work in an NHS electronic patient record (EPR) project

Research output: Contribution to journalJournal article


<mark>Journal publication date</mark>03/2007
<mark>Journal</mark>Health Informatics Journal
Issue number1
Number of pages10
Pages (from-to)47-56
<mark>Original language</mark>English


This article uses an ethnographic study of the design and deployment of an electronic patient record (EPR) system in the UK NHS to document some of the difficulties of integrating new IT systems with existing and developing practices, technologies and regulatory requirements. It highlights that `integration' in this situation produces a variety of different but connected and potentially competing requirements that create difficulties in achieving artful and successful system deployment.