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'Memories are made of this': explicating organisational knowledge and memory

Research output: Contribution to journalJournal article


<mark>Journal publication date</mark>06/2001
<mark>Journal</mark>European Journal of Information Systems
Issue number2, Sp.
Number of pages9
Pages (from-to)113-121
<mark>Original language</mark>English


It is a commonplace that in the `Information Age', knowledge is the most important factor in the longterm success of an organisation. Such an emphasis is increasingly important as businesses confront a series of intransigent organisational problems connected with the retention and provision of organisational histories, knowledge and skills. `Organisational memory' and its sister concept, `knowledge management', are common glosses for the analysis and treatment of these problems. We analyse some of the conceptual and empirical issues that must precede attempts to provide support for `memory' and `knowledge' in the wider organisational context.