Tribal warfare and gaps affecting internal service quality

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Research output: Contribution to Journal/Magazine › Journal article › peer-review

Published

<mark>Journal publication date</mark>	1999
<mark>Journal</mark>	International Journal of Service Industry Management
Issue number	1
Volume	10
Number of pages	16
Pages (from-to)	7-22
Publication Status	Published
<mark>Original language</mark>	English

Research