Tribal warfare and gaps affecting internal service quality

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Research output: Contribution to Journal/Magazine › Journal article › peer-review

Published

Standard

Tribal warfare and gaps affecting internal service quality. / Auty, S G; Long, G.
In: International Journal of Service Industry Management, Vol. 10, No. 1, 1999, p. 7-22.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Auty, SG & Long, G 1999, 'Tribal warfare and gaps affecting internal service quality', International Journal of Service Industry Management, vol. 10, no. 1, pp. 7-22.

APA

Auty, S. G., & Long, G. (1999). Tribal warfare and gaps affecting internal service quality. International Journal of Service Industry Management, 10(1), 7-22.

Vancouver

Auty SG, Long G. Tribal warfare and gaps affecting internal service quality. International Journal of Service Industry Management. 1999;10(1):7-22.

Author

Auty, S G ; Long, G. / Tribal warfare and gaps affecting internal service quality. In: International Journal of Service Industry Management. 1999 ; Vol. 10, No. 1. pp. 7-22.

Bibtex

@article{995b93aa09b84a4582a4fbc107f11326,

title = "Tribal warfare and gaps affecting internal service quality",

author = "Auty, {S G} and G Long",

year = "1999",

language = "English",

volume = "10",

pages = "7--22",

journal = "International Journal of Service Industry Management",

issn = "0956-4233",

publisher = "MCB University Press",

number = "1",

}

RIS

TY - JOUR

T1 - Tribal warfare and gaps affecting internal service quality

AU - Auty, S G

AU - Long, G

PY - 1999

Y1 - 1999

M3 - Journal article

VL - 10

SP - 7

EP - 22

JO - International Journal of Service Industry Management

JF - International Journal of Service Industry Management

SN - 0956-4233

IS - 1

ER -

Research