Results for Microtransformations

Publications & Outputs

1. Designing servicescapes for transformative service conversations: lessons from mental health services

   Gopaldas, A., Siebert, A. & Ertimur, B., 19/08/2022, In: Journal of Consumer Marketing. 36, 6, p. 649-659 11 p.

   Research output: Contribution to Journal/Magazine › Journal article › peer-review