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Results for health care organization

Publications & Outputs

  1. Meeting patient expectations: Healthcare professionals and service re-engineering

    Laing, A. W., 2002, In: Health Services Management Research. 15, 3, p. 165-172 8 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  2. Managing capacity and demand in a resource constrained environment: lessons for the NHS?

    Laing, A. W. & Shiroyama, C., 1995, In: Journal of Management in Medicine . 9, 5, p. 51-67 17 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review