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Research

Professor Angus Laing

Formerly at Lancaster University

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  1. 2004
  2. Published

    Public sector purchasing of health services: A comparison with private sector purchasing

    Lian, P. C. S. & Laing, A. W., 11/2004, In: Journal of Purchasing and Supply Management. 10, 6, p. 247-256 10 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  3. Published

    Deconstructing Affinity Relationships: Consumers and Affinity Marketing

    Laing, A. W., Harris, F. & Mekonnen, A., 1/07/2004, In: Journal of Customer Behaviour. 3, 2, p. 215-228 14 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  4. Published

    Healthcare and the information revolution: Re-configuring the healthcare service encounter

    Laing, A., Hogg, G. & Winkelman, D., 2004, In: Health Services Management Research. 17, 3, p. 188-199 12 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  5. Published

    Talking Together: Consumer Communities and Health Care

    Hogg, G., Laing, A. W. & Newholm, T., 2004, In: Advances in Consumer Research. 31, p. 67-73 7 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  6. Published

    The role of professional expertise in the purchasing of health services

    Lian, P. C. S. & Laing, A. W., 2004, In: Health Services Management Research. 17, 2, p. 110-120 11 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  7. 2003
  8. Published

    “The Net Generation”: Children and Young People, the Internet and Online Shopping

    Thomson, E. S. & Laing, A. W., 1/04/2003, In: Journal of Marketing Management. 19, 3-4, p. 491-512 22 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  9. Published

    Marketing in the public sector: Towards a typology of public services

    Laing, A., 2003, In: Marketing Theory. 3, 4, p. 427-445 19 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  10. Published

    The professional service encounter in the age of the Internet: An exploratory study

    Hogg, G., Laing, A. & Winkelman, D., 2003, In: Journal of Financial Services Marketing. 17, 5, p. 476-494 19 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  11. 2002
  12. Published

    Political exhortation, patient expectation and professional execution: Perspectives on the consumerization of health care

    Laing, A. & Hogg, G., 06/2002, In: British Journal of Management. 13, 2, p. 173-188 16 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  13. Published

    Predicting a diverse future: Directions and issues in the marketing of services

    Laing, A., Lewis, B., Foxall, G. & Hogg, G., 1/05/2002, In: European Journal of Marketing. 36, 4, p. 479-494 16 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  14. Published

    Meeting patient expectations: Healthcare professionals and service re-engineering

    Laing, A. W., 2002, In: Health Services Management Research. 15, 3, p. 165-172 8 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  15. 2001
  16. Published

    Willing Volunteers or Unwilling Conscripts? Professionals and Marketing in Service Organisations

    Laing, A. & McKee, L., 1/06/2001, In: Journal of Marketing Management. 17, 5-6, p. 559-575 17 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  17. 2000
  18. Published

    Structuring the marketing function in complex professional service organizations

    Laing, A. W. & McKee, L., 1/06/2000, In: European Journal of Marketing. 34, 5/6, p. 576-597 22 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  19. Published

    Inter-Organisational Relationships in Professional Services: Towards a Typology of Inter-Organisational Relationships

    Laing, A. W. & Lian, P. C. S., 2000, Institute for the Study of Business Markets. 30 p.

    Research output: Book/Report/Proceedings › Commissioned report

  20. 1998
  21. Published

    The buying centre: Patterns of structure and interaction in primary health care

    Laing, A. W., Cotton, S., Joshi, R., Marnoch, G., McKee, L. & Reid, J., 1998, In: Service Industries Journal. 18, 3, p. 20-37 18 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  22. 1997
  23. Published

    Consumer behaviour and the purchasing of dental services: Influences on selection and evaluation of health care services

    Laing, A. W. & Brown, A. J., 10/1997, In: International Journal of Nonprofit and Voluntary Sector Marketing. 2, 4, p. 342-352 11 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  24. Published

    Patterns of inter-organizational purchasing: Evolution of consortia-based purchasing amongst GP fundholders

    Laing, A. & Cotton, S., 06/1997, In: European Journal of Purchasing and Supply Management. 3, 2, p. 83-91 9 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  25. Published

    Matching structure and strategy: Towards a market orientation in health care

    Laing, A. W. & Galbraith, A., 05/1997, In: International Journal of Nonprofit and Voluntary Sector Marketing. 2, 2, p. 114-124 11 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  26. Published

    Administration to innovation: the evolving management challenge in primary care

    Laing, A., Marnoch, G., McKee, L., Joshi, R. & Reid, J., 1997, In: Journal of Management in Medicine . 11, 2, p. 71-87 17 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  27. Published

    Partnerships in purchasing: Development of consortium-based purchasing among GP fundholders

    Laing, A. & Cotton, S., 1997, In: Health Services Management Research. 10, 4, p. 245-254 10 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  28. 1996
  29. Published

    Developing a market orientation in the Health Service: a survey of acute NHS Trusts in Scotland

    Laing, A. W. & Galbraith, A., 1996, In: Journal of Management in Medicine . 10, 4, p. 24-35 12 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  30. Published

    Marketing. Kwik off the mark.

    Galbraith, A. & Laing, A., 1996, In: Health Service Journal. 106, 5494, p. 35 1 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  31. Published

    Purchasing health care services: Information sources and decisional criteria

    Laing, A. W. & Cotton, S., 1996, In: Journal of Marketing Management. 12, 8, p. 719-734 16 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  32. 1995
  33. Published

    Managing capacity and demand in a resource constrained environment: lessons for the NHS?

    Laing, A. W. & Shiroyama, C., 1995, In: Journal of Management in Medicine . 9, 5, p. 51-67 17 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  34. Published

    Strategic marketing in the NHS: Kwik-health NHS Trust

    Laing, A. W. & Galbraith, A., 1995, In: Journal of Management in Medicine . 9, 2, p. 6-13 8 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

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