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Research

Professor Angus Laing

Formerly at Lancaster University

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  1. 2006
  2. Published

    Multi-channel consumer behavior: Online and offline travel preparations

    Van Dijk, G., Minocha, S. & Laing, A., 2006, CHI EA '06 CHI '06 Extended Abstracts on Human Factors in Computing Systems. New York: ACM, p. 1457-1462 6 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

  3. 2005
  4. Published

    Regulating in the information society

    Laing, A. W., Newholm, T. & Hogg, G., 1/11/2005, In: Consumer Policy Review. 16, 6, p. 122-128 7 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  5. Published

    Crisis of Confidence: Re-Narrating the Consumer-Professional Discourse

    Laing, A. W., Newholm, T. & Hogg, G., 2005, In: Advances in Consumer Research. 32, p. 514-521 8 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  6. Published

    Inter-organisational relationships in professional services: Towards a typology of service relationships

    Laing, A. W. & Lian, P. C. S., 2005, In: Journal of Financial Services Marketing. 19, 2, p. 114-127 14 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  7. Published

    The impact of the internet on professional relationships: The case of health care

    Laing, A., Hogg, G. & Winkelman, D., 2005, In: Service Industries Journal. 25, 5, p. 675-687 13 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  8. 2004
  9. Published

    Public sector purchasing of health services: A comparison with private sector purchasing

    Lian, P. C. S. & Laing, A. W., 11/2004, In: Journal of Purchasing and Supply Management. 10, 6, p. 247-256 10 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  10. Published

    Deconstructing Affinity Relationships: Consumers and Affinity Marketing

    Laing, A. W., Harris, F. & Mekonnen, A., 1/07/2004, In: Journal of Customer Behaviour. 3, 2, p. 215-228 14 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  11. Published

    Healthcare and the information revolution: Re-configuring the healthcare service encounter

    Laing, A., Hogg, G. & Winkelman, D., 2004, In: Health Services Management Research. 17, 3, p. 188-199 12 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  12. Published

    Talking Together: Consumer Communities and Health Care

    Hogg, G., Laing, A. W. & Newholm, T., 2004, In: Advances in Consumer Research. 31, p. 67-73 7 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  13. Published

    The role of professional expertise in the purchasing of health services

    Lian, P. C. S. & Laing, A. W., 2004, In: Health Services Management Research. 17, 2, p. 110-120 11 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

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