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Professor Angus Laing

Formerly at Lancaster University

  1. Published

    A means-end analysis of consumers' perceptions of virtual world affordances for e-commerce

    Tran, M. Q., Minocha, S., Roberts, D., Laing, A. & Langdridge, D., 2011, Human-Computer Interaction – INTERACT 2011. INTERACT 2011. Campos, P., Graham, N., Jorge, J., Nunes, N., Palanque, P. & Winckler, M. (eds.). Lisbon: Springer, p. 362-379 18 p. (Lecture Notes in Computer Science; vol. 6946).

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNChapter

  2. Published

    Consumers, channels and communication: Online and offline communication in service consumption

    van Dijk, G., Minocha, S. & Laing, A., 2007, In: Interacting with Computers. 19, 1, p. 7-19 13 p.

    Research output: Contribution to Journal/MagazineJournal articlepeer-review

  3. Published

    Multi-channel consumer behavior: Online and offline travel preparations

    Van Dijk, G., Minocha, S. & Laing, A., 2006, CHI EA '06 CHI '06 Extended Abstracts on Human Factors in Computing Systems. New York: ACM, p. 1457-1462 6 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNConference contribution/Paperpeer-review

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