Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - A social network perspective on relationship management in the human resource outsourcing network
T2 - examining the moderating impact of HR task interdependence
AU - Yan, Ming
AU - Francesco, Anne Marie
AU - Zhang, Haina
AU - Chen, Yang
PY - 2013/7
Y1 - 2013/7
N2 - Recognizing that managing the outsourcing relationship is critical to the success of a human resource outsourcing (HRO) strategy, we draw on two theoretical perspectives in social network research, integrating open- and closed-triad network structures, to develop a balanced HRO network framework through the moderating impact of HR interdependence. We use this framework to identify the relationships among the HR department that outsources certain HR functions, the groups of internal employees served by the HRO programs, and HR service vendors providing these outsourced HR services. We also consider strategies on how to manage HRO relationship structure to achieve competitive advantage in HR practice. The present study is an attempt to advance the HRO literature from a focus on a “make or buy” decision to a broader model of HRO relationship management.
AB - Recognizing that managing the outsourcing relationship is critical to the success of a human resource outsourcing (HRO) strategy, we draw on two theoretical perspectives in social network research, integrating open- and closed-triad network structures, to develop a balanced HRO network framework through the moderating impact of HR interdependence. We use this framework to identify the relationships among the HR department that outsources certain HR functions, the groups of internal employees served by the HRO programs, and HR service vendors providing these outsourced HR services. We also consider strategies on how to manage HRO relationship structure to achieve competitive advantage in HR practice. The present study is an attempt to advance the HRO literature from a focus on a “make or buy” decision to a broader model of HRO relationship management.
KW - human resource outsourcing network management
KW - structural holes
KW - Simmelian ties
KW - HR task interdependence
KW - HR effectiveness
U2 - 10.1002/hrm.21543
DO - 10.1002/hrm.21543
M3 - Journal article
VL - 52
SP - 585
EP - 606
JO - Human Resource Management
JF - Human Resource Management
SN - 1099-050X
IS - 4
ER -