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A socio-technical view of platform ecosystems: Systematic review and research agenda

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A socio-technical view of platform ecosystems: Systematic review and research agenda. / Kapoor, Kawaljeet; Ziaee Bigdeli, Ali; Dwivedi, Yogesh K. et al.
In: Journal of Business Research, Vol. 128, 01.05.2021, p. 94-108.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Kapoor, K, Ziaee Bigdeli, A, Dwivedi, YK, Schroeder, A, Beltagui, A & Baines, T 2021, 'A socio-technical view of platform ecosystems: Systematic review and research agenda', Journal of Business Research, vol. 128, pp. 94-108. https://doi.org/10.1016/j.jbusres.2021.01.060

APA

Kapoor, K., Ziaee Bigdeli, A., Dwivedi, Y. K., Schroeder, A., Beltagui, A., & Baines, T. (2021). A socio-technical view of platform ecosystems: Systematic review and research agenda. Journal of Business Research, 128, 94-108. https://doi.org/10.1016/j.jbusres.2021.01.060

Vancouver

Kapoor K, Ziaee Bigdeli A, Dwivedi YK, Schroeder A, Beltagui A, Baines T. A socio-technical view of platform ecosystems: Systematic review and research agenda. Journal of Business Research. 2021 May 1;128:94-108. doi: 10.1016/j.jbusres.2021.01.060

Author

Kapoor, Kawaljeet ; Ziaee Bigdeli, Ali ; Dwivedi, Yogesh K. et al. / A socio-technical view of platform ecosystems: Systematic review and research agenda. In: Journal of Business Research. 2021 ; Vol. 128. pp. 94-108.

Bibtex

@article{a4a8f9792bc54dff87889e230e79535a,
title = "A socio-technical view of platform ecosystems: Systematic review and research agenda",
abstract = "Business models are becoming more inclined towards platforms, which allow inclusion of diverse participants to promote leveraged growth and modularity of offerings. Despite being closely linked, several aspects of platforms are often studied exclusively from their ecosystems, lacking integrative insights on the topic of platform ecosystems. Most studies are tunnel focussed on the technical aspects, failing to account for the social factors that play a critical role within platform firms. In addressing this gap, the study aims to review research on both social and technical aspects of platform ecosystems to account for the complex interdependencies stemming from platform-oriented actor interactions. The study extends beyond a typical literature review approach to also include a theoretically grounded, yet practically relevant framework of socio-technical systems to offer a holistic review of literature on how platform ecosystems function and sustain in competitive environments.",
keywords = "Platform ecosystems, Platforms, Socio-technical systems",
author = "Kawaljeet Kapoor and {Ziaee Bigdeli}, Ali and Dwivedi, {Yogesh K.} and Andreas Schroeder and Ahmad Beltagui and Tim Baines",
year = "2021",
month = may,
day = "1",
doi = "10.1016/j.jbusres.2021.01.060",
language = "English",
volume = "128",
pages = "94--108",
journal = "Journal of Business Research",
issn = "0148-2963",
publisher = "Elsevier Inc.",

}

RIS

TY - JOUR

T1 - A socio-technical view of platform ecosystems: Systematic review and research agenda

AU - Kapoor, Kawaljeet

AU - Ziaee Bigdeli, Ali

AU - Dwivedi, Yogesh K.

AU - Schroeder, Andreas

AU - Beltagui, Ahmad

AU - Baines, Tim

PY - 2021/5/1

Y1 - 2021/5/1

N2 - Business models are becoming more inclined towards platforms, which allow inclusion of diverse participants to promote leveraged growth and modularity of offerings. Despite being closely linked, several aspects of platforms are often studied exclusively from their ecosystems, lacking integrative insights on the topic of platform ecosystems. Most studies are tunnel focussed on the technical aspects, failing to account for the social factors that play a critical role within platform firms. In addressing this gap, the study aims to review research on both social and technical aspects of platform ecosystems to account for the complex interdependencies stemming from platform-oriented actor interactions. The study extends beyond a typical literature review approach to also include a theoretically grounded, yet practically relevant framework of socio-technical systems to offer a holistic review of literature on how platform ecosystems function and sustain in competitive environments.

AB - Business models are becoming more inclined towards platforms, which allow inclusion of diverse participants to promote leveraged growth and modularity of offerings. Despite being closely linked, several aspects of platforms are often studied exclusively from their ecosystems, lacking integrative insights on the topic of platform ecosystems. Most studies are tunnel focussed on the technical aspects, failing to account for the social factors that play a critical role within platform firms. In addressing this gap, the study aims to review research on both social and technical aspects of platform ecosystems to account for the complex interdependencies stemming from platform-oriented actor interactions. The study extends beyond a typical literature review approach to also include a theoretically grounded, yet practically relevant framework of socio-technical systems to offer a holistic review of literature on how platform ecosystems function and sustain in competitive environments.

KW - Platform ecosystems

KW - Platforms

KW - Socio-technical systems

U2 - 10.1016/j.jbusres.2021.01.060

DO - 10.1016/j.jbusres.2021.01.060

M3 - Journal article

VL - 128

SP - 94

EP - 108

JO - Journal of Business Research

JF - Journal of Business Research

SN - 0148-2963

ER -