Submitted manuscript, 337 KB, PDF document
Research output: Contribution to Journal/Magazine › Journal article › peer-review
Actors, resources, activities and commitments. / Lenney, P; Easton, G.
In: Industrial Marketing Management, Vol. 38, No. 5, 07.2009, p. 553-561.Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Actors, resources, activities and commitments
AU - Lenney, P
AU - Easton, G
PY - 2009/7
Y1 - 2009/7
N2 - A new concept, commitments, is introduced and defined as “agreements between two or more social actors to carry out future actions” and its incorporation into, and articulation of, the actors–resources–activities model described. Commitments are distinguished from the concept of commitment as traditionally used ininter-organisational relationships. The latter is mainly an affective measure at the level of an individual concerning the general relationship between buying and selling organisations. By contrast commitments are agreements made between actors and range from the specific and everyday to the general and strategic.The theoretical background and nature of commitments are described and how commitments relate to and enrich each of the elements of the ARA model demonstrated. The application of the concept to B2B relationships at the level of individual, group, organisational and net actors is set out and implications of theuse of the commitments concept for researchers and managers are suggested.
AB - A new concept, commitments, is introduced and defined as “agreements between two or more social actors to carry out future actions” and its incorporation into, and articulation of, the actors–resources–activities model described. Commitments are distinguished from the concept of commitment as traditionally used ininter-organisational relationships. The latter is mainly an affective measure at the level of an individual concerning the general relationship between buying and selling organisations. By contrast commitments are agreements made between actors and range from the specific and everyday to the general and strategic.The theoretical background and nature of commitments are described and how commitments relate to and enrich each of the elements of the ARA model demonstrated. The application of the concept to B2B relationships at the level of individual, group, organisational and net actors is set out and implications of theuse of the commitments concept for researchers and managers are suggested.
KW - Commitments
KW - Actors-resources-activities model
KW - B2B relationships
KW - Managerial work
KW - Marketing managerial work
U2 - 10.1016/j.indmarman.2008.12.020
DO - 10.1016/j.indmarman.2008.12.020
M3 - Journal article
VL - 38
SP - 553
EP - 561
JO - Industrial Marketing Management
JF - Industrial Marketing Management
SN - 0019-8501
IS - 5
ER -