TY - JOUR

T1 - Adoption of electronic commerce by organizations in India

T2 - strategic and environmental imperatives

AU - Tarafdar, Monideepa

AU - Vaidya, Sanjiv D.

PY - 2004

Y1 - 2004

N2 - In recent years many developing nations have been exposed to significant external changes such as economic deregulation and globalization. Evidence suggests that this has resulted in the adoption of EC by organizations in these countries. It is important to understand the strategic and environmental imperatives for EC adoption. Such understanding is required for anticipating necessary changes in EC adoption, to keep in tune with the impending and emerging changes in the environment. It is also needed for formulating business strategies in alignment with the organization?s IS strategies and IT capabilities, and for addressing managerial challenges in EC adoption. This paper is based on a study of EC adoption in eighteen companies from eleven industries in India. It is aimed at examining the different factors, related to strategic and environmental imperatives, which lead to the adoption of EC by organizations in developing countries. The results, based on interviews with close to a hundred people in these organizations indicate that there are broadly three conditions under which an organization adopts EC. These are related to the external environment, organizational performance and specific internal management compulsions. Each of these conditions describes a specific aspect of EC adoption and leads to imperatives for changes in processes and products. These imperatives in turn, result in the adoption of EC in different critical organizational processes. This study is one of the first detailed empirical studies on EC adoption in Indian organizations.

AB - In recent years many developing nations have been exposed to significant external changes such as economic deregulation and globalization. Evidence suggests that this has resulted in the adoption of EC by organizations in these countries. It is important to understand the strategic and environmental imperatives for EC adoption. Such understanding is required for anticipating necessary changes in EC adoption, to keep in tune with the impending and emerging changes in the environment. It is also needed for formulating business strategies in alignment with the organization?s IS strategies and IT capabilities, and for addressing managerial challenges in EC adoption. This paper is based on a study of EC adoption in eighteen companies from eleven industries in India. It is aimed at examining the different factors, related to strategic and environmental imperatives, which lead to the adoption of EC by organizations in developing countries. The results, based on interviews with close to a hundred people in these organizations indicate that there are broadly three conditions under which an organization adopts EC. These are related to the external environment, organizational performance and specific internal management compulsions. Each of these conditions describes a specific aspect of EC adoption and leads to imperatives for changes in processes and products. These imperatives in turn, result in the adoption of EC in different critical organizational processes. This study is one of the first detailed empirical studies on EC adoption in Indian organizations.

KW - Ecommerce Adoption

KW - Developing Countries

KW - India

KW - Strategic and Environmental Imperatives

M3 - Journal article

VL - 17

JO - The Electronic Journal of Information Systems in Developing Countries

JF - The Electronic Journal of Information Systems in Developing Countries

SN - 1681-4835

M1 - 104

ER -