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Amplifying the learning effect via a forecasting and foresight support system

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<mark>Journal publication date</mark>01/2015
<mark>Journal</mark>International Journal of Forecasting
Issue number1
Volume31
Number of pages13
Pages (from-to)20-32
Publication StatusPublished
<mark>Original language</mark>English

Abstract

Nowadays, informed decision making is conducted through innovative Information and Communication Technology (ICT) support systems. In order to fully utilize such ICT-based support systems, suitable training of decision makers needs to be performed. This paper proposes and evaluates the use of a Forecasting and Foresight Support System in an undergraduate course in Business Forecasting so as to amplify the learning effect. The system provides a simple implementation of the forecasting process via realistic business scenarios that utilize both quantitative and qualitative information. Classical operational forecasting related features as well as elements of a foresight nature are considered during an exercise, so as to enhance user experience in terms of collaboration and communication. System acceptance and perceived educational effects are validated through responses to a purpose-built questionnaire. The results are very encouraging in terms of the final amplification of the learning effect.