TY - CONF

T1 - Antecedents of Intra-Family Conflict and Employee Outcomes in Family Firms

AU - Strobl, Andreas

AU - Campopiano, Giovanna

AU - Friesl, Martin

PY - 2023/8/1

Y1 - 2023/8/1

N2 - Family businesses are subject to intra-family conflicts, but we know little about their effect on employees, besides the family itself. Based on a mixed-method research design we draw on a qualitative study of family conflict and employees’ perceptions, and on a quantitative study to investigate the antecedents of intra-family conflict and its consequences on employee outcomes. Using dyadic survey data, we provide evidence that internal and external dimensions of SEW attenuate and drive intra-family conflict. Employee bonds to predecessor generations are a further driver of intra-family conflict. In turn, intra-family conflict yields negative organizational consequences as it lowers non-family employee job satisfaction and indirectly increases their turnover intentions.

AB - Family businesses are subject to intra-family conflicts, but we know little about their effect on employees, besides the family itself. Based on a mixed-method research design we draw on a qualitative study of family conflict and employees’ perceptions, and on a quantitative study to investigate the antecedents of intra-family conflict and its consequences on employee outcomes. Using dyadic survey data, we provide evidence that internal and external dimensions of SEW attenuate and drive intra-family conflict. Employee bonds to predecessor generations are a further driver of intra-family conflict. In turn, intra-family conflict yields negative organizational consequences as it lowers non-family employee job satisfaction and indirectly increases their turnover intentions.

U2 - 10.5465/AMPROC.2023.17115abstract

DO - 10.5465/AMPROC.2023.17115abstract

M3 - Abstract

T2 - 83rd Academy of Management (AOM) Conference

Y2 - 4 August 2023

ER -