Final published version
Licence: CC BY: Creative Commons Attribution 4.0 International License
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
}
TY - GEN
T1 - Augmented Intelligence in Service Design
T2 - 15th International Conference of the European Academy of Design
AU - Bahrami, Nasser
PY - 2023/10/25
Y1 - 2023/10/25
N2 - As emerging technologies continue to shape our world, service designers must navigate the complexities and debates that arise by revising their methods and embracing a mindset of lifelong learning. This article proposes a practical roadmap for developing an AI-powered assistant that can help service designers create more customised solutions, minimise uncertainty, and view data as a catalyst for creativity rather than an obstacle. Augmented intelligence fosters human-machine collaboration and yields positive outcomes that are not achievable independently. However, it is crucial to be prepared before undergoing a paradigm shift.
AB - As emerging technologies continue to shape our world, service designers must navigate the complexities and debates that arise by revising their methods and embracing a mindset of lifelong learning. This article proposes a practical roadmap for developing an AI-powered assistant that can help service designers create more customised solutions, minimise uncertainty, and view data as a catalyst for creativity rather than an obstacle. Augmented intelligence fosters human-machine collaboration and yields positive outcomes that are not achievable independently. However, it is crucial to be prepared before undergoing a paradigm shift.
U2 - 10.5151/ead2023-1BIL-03Posit-06Bahrami
DO - 10.5151/ead2023-1BIL-03Posit-06Bahrami
M3 - Conference contribution/Paper
VL - 11
SP - 222
EP - 238
BT - Blucher Design Proceedings
PB - Blucher Publishing House
Y2 - 16 October 2023 through 20 October 2023
ER -