Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Autopsy of a failure, evaluating process and contextual issues in an organizational-level work stress intervention
AU - Biron, C
AU - Gatrell, C J
AU - Cooper, C L
PY - 2010
Y1 - 2010
N2 - The difficulties associated with the evaluation of organizational-level work stress interventions are notorious yet little attention has been paid to the reasons why they fail. This case study took place in a department of 205 employees from a private company where an intervention was developed but poorly implemented. This paper scrutinizes the intervention to understand why it was poorly implemented and examine its effects on employees. Qualitative data (field notes and interviews with managers) was used to evaluate the intervention. Questionnaires (n = 125, n = 94, 60 full-completers) were used to evaluate the level of implementation and its effects. Results suggest partial implementation might have a detrimental effect on commitment. Poor implementation could be accounted for by the changing organizational context, low ownership of stakeholders, and flaws in the intervention design. Considering the process and context of interventions is essential to understand their effects
AB - The difficulties associated with the evaluation of organizational-level work stress interventions are notorious yet little attention has been paid to the reasons why they fail. This case study took place in a department of 205 employees from a private company where an intervention was developed but poorly implemented. This paper scrutinizes the intervention to understand why it was poorly implemented and examine its effects on employees. Qualitative data (field notes and interviews with managers) was used to evaluate the intervention. Questionnaires (n = 125, n = 94, 60 full-completers) were used to evaluate the level of implementation and its effects. Results suggest partial implementation might have a detrimental effect on commitment. Poor implementation could be accounted for by the changing organizational context, low ownership of stakeholders, and flaws in the intervention design. Considering the process and context of interventions is essential to understand their effects
U2 - 10.1037/a0018772
DO - 10.1037/a0018772
M3 - Journal article
VL - 17
SP - 135
EP - 158
JO - International Journal of Stress Management
JF - International Journal of Stress Management
SN - 1072-5245
IS - 2
ER -