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Back-up the Organization: How Employees and Information Systems Remember Organisational Practices

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Publication date1/01/1999
Host publicationHICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences
PublisherIEEE
Pages1068
Number of pages1
Volume1
ISBN (Print)0769500013
<mark>Original language</mark>English
EventProceedings of the 1999 32nd Annual Hawaii International Conference on System Sciences, HICSS-32 - Maui, HI, USA
Duration: 5/01/19998/01/1999

Conference

ConferenceProceedings of the 1999 32nd Annual Hawaii International Conference on System Sciences, HICSS-32
CityMaui, HI, USA
Period5/01/998/01/99

Publication series

NameProceedings of the Hawaii International Conference on System Sciences
ISSN (Print)1060-3425

Conference

ConferenceProceedings of the 1999 32nd Annual Hawaii International Conference on System Sciences, HICSS-32
CityMaui, HI, USA
Period5/01/998/01/99

Abstract

A case study of an organizational memory information system located in a Portuguese bank is described and analyzed. It shows how the development of effective organizational memory and performance can be rendered problematic by such a system and how such problems were alleviated through the provision of formal and informal backup mechanisms, and improvisations. The paper concludes with a consideration of these findings for the theory and practice of organizational memory information system development.