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Barriers and Facilitators to Technology Among Older Adults During COVID-19 Pandemic: A Systematic Review Using Thematic Analysis

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Published
Publication date16/06/2022
Host publicationHuman Aspects of IT for the Aged Population. Design, Interaction and Technology Acceptance - 8th International Conference, ITAP 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Proceedings
EditorsQin Gao, Jia Zhou
Place of PublicationCham
PublisherSpringer
Pages466-484
Number of pages19
ISBN (electronic)9783031055812
ISBN (print)9783031055805
<mark>Original language</mark>English

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
PublisherSpringer
Volume13330
ISSN (Print)0302-9743
ISSN (electronic)1611-3349

Abstract

World Health Organization and local governments recommended that older adults self-isolate due to the elevated risk for adverse health outcomes faced when contracting COVD-19. Technology offers better access to virtual communications for social connections and healthcare. Yet, the barriers and facilitators of older adults’ use of technology during this world-changing event are, for the most part, unknown. The purpose of this paper is to synthesize using inductive thematic analysis the literature on broader health and social impacts on older adults from lockdown-related measures caused by the pandemic. The findings consisted of three dichotomous themes regarding older adults’ barriers and facilitators to technology. The first theme centers on personal belief and perception of oneself. The second theme explores the digital literacy continuum. The third theme focuses on older adults’ barriers and facilitators when adopting technology. The practical significance of these findings is to better inform the design and delivery of accessible technology to older adults.