Research output: Contribution to conference - Without ISBN/ISSN › Conference paper › peer-review
Research output: Contribution to conference - Without ISBN/ISSN › Conference paper › peer-review
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TY - CONF
T1 - Behind the Convenience
T2 - Association of Consumer Research (ACR) Asia Pacific Conference
AU - Awanis, Sandra
PY - 2024/7/11
Y1 - 2024/7/11
N2 - Contrary to common assumptions that autopay helps consumers manage their finances, this research shows that autopay reduces credit card repayments compared to active choice repayments. Further, it creates to a 'sticky' default effect, where consumers develop scope insensitivity to total debt that is impervious to incentives, precommitment and disclosure.
AB - Contrary to common assumptions that autopay helps consumers manage their finances, this research shows that autopay reduces credit card repayments compared to active choice repayments. Further, it creates to a 'sticky' default effect, where consumers develop scope insensitivity to total debt that is impervious to incentives, precommitment and disclosure.
KW - credit card repayment
KW - default effect
KW - consumer debt
KW - automated repayment
KW - scope insensitivity
KW - goal pursuit
M3 - Conference paper
Y2 - 8 July 2024 through 11 July 2024
ER -