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Beyond contact-tracing: The public value of eHealth application in a pandemic

Research output: Contribution to Journal/Magazine › Journal article › peer-review

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Beyond contact-tracing: The public value of eHealth application in a pandemic. / Gerli, Paolo; Arakpogun, Emmanuel Ogiemwonyi; Elsahn, Ziad et al.
In: Government Information Quarterly, Vol. 38, No. 3, 101581, 31.07.2021.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Gerli, P, Arakpogun, EO, Elsahn, Z, Olan, F & Prime, KS 2021, 'Beyond contact-tracing: The public value of eHealth application in a pandemic', Government Information Quarterly, vol. 38, no. 3, 101581. https://doi.org/10.1016/j.giq.2021.101581

APA

Gerli, P., Arakpogun, E. O., Elsahn, Z., Olan, F., & Prime, K. S. (2021). Beyond contact-tracing: The public value of eHealth application in a pandemic. Government Information Quarterly, 38(3), Article 101581. https://doi.org/10.1016/j.giq.2021.101581

Vancouver

Gerli P, Arakpogun EO, Elsahn Z, Olan F, Prime KS. Beyond contact-tracing: The public value of eHealth application in a pandemic. Government Information Quarterly. 2021 Jul 31;38(3):101581. Epub 2021 Jun 24. doi: 10.1016/j.giq.2021.101581

Author

Gerli, Paolo ; Arakpogun, Emmanuel Ogiemwonyi ; Elsahn, Ziad et al. / Beyond contact-tracing : The public value of eHealth application in a pandemic. In: Government Information Quarterly. 2021 ; Vol. 38, No. 3.

Bibtex

@article{2b881508b5534597a2af0ac47d24d0ad,
title = "Beyond contact-tracing: The public value of eHealth application in a pandemic",
abstract = "This study adopts a public value perspective to examine the eHealth services deployed by national and regional governments to contain the coronavirus (Covid-19) pandemic, including symptoms checkers, information portals and contact-tracing applications. We analyse 50 cases of eHealth applications adopted in 25 European Economic Area (EEA) and outline how these systems and technologies map against four dimensions of public value: user orientation, participation, legality and equity. Our findings reveal that the public value of the eHealth applications adopted in the context of the current pandemic is affected by both endogenous and exogenous factors that undermine their ability to improve the quality of healthcare services and social wellbeing. We conclude by suggesting areas for further research to address such factors and the trade-offs emerging between different dimensions of public value.",
keywords = "Contact-tracing, Covid-19, eHealth applications, European Economic Area, Pandemic, Public value",
author = "Paolo Gerli and Arakpogun, {Emmanuel Ogiemwonyi} and Ziad Elsahn and Femi Olan and Prime, {Karla Simone}",
note = "Publisher Copyright: {\textcopyright} 2021 The Author(s)",
year = "2021",
month = jul,
day = "31",
doi = "10.1016/j.giq.2021.101581",
language = "English",
volume = "38",
journal = "Government Information Quarterly",
issn = "0740-624X",
publisher = "Elsevier Ltd",
number = "3",

}

RIS

TY - JOUR

T1 - Beyond contact-tracing

T2 - The public value of eHealth application in a pandemic

AU - Gerli, Paolo

AU - Arakpogun, Emmanuel Ogiemwonyi

AU - Elsahn, Ziad

AU - Olan, Femi

AU - Prime, Karla Simone

N1 - Publisher Copyright: © 2021 The Author(s)

PY - 2021/7/31

Y1 - 2021/7/31

N2 - This study adopts a public value perspective to examine the eHealth services deployed by national and regional governments to contain the coronavirus (Covid-19) pandemic, including symptoms checkers, information portals and contact-tracing applications. We analyse 50 cases of eHealth applications adopted in 25 European Economic Area (EEA) and outline how these systems and technologies map against four dimensions of public value: user orientation, participation, legality and equity. Our findings reveal that the public value of the eHealth applications adopted in the context of the current pandemic is affected by both endogenous and exogenous factors that undermine their ability to improve the quality of healthcare services and social wellbeing. We conclude by suggesting areas for further research to address such factors and the trade-offs emerging between different dimensions of public value.

AB - This study adopts a public value perspective to examine the eHealth services deployed by national and regional governments to contain the coronavirus (Covid-19) pandemic, including symptoms checkers, information portals and contact-tracing applications. We analyse 50 cases of eHealth applications adopted in 25 European Economic Area (EEA) and outline how these systems and technologies map against four dimensions of public value: user orientation, participation, legality and equity. Our findings reveal that the public value of the eHealth applications adopted in the context of the current pandemic is affected by both endogenous and exogenous factors that undermine their ability to improve the quality of healthcare services and social wellbeing. We conclude by suggesting areas for further research to address such factors and the trade-offs emerging between different dimensions of public value.

KW - Contact-tracing

KW - Covid-19

KW - eHealth applications

KW - European Economic Area

KW - Pandemic

KW - Public value

U2 - 10.1016/j.giq.2021.101581

DO - 10.1016/j.giq.2021.101581

M3 - Journal article

AN - SCOPUS:85103055982

VL - 38

JO - Government Information Quarterly

JF - Government Information Quarterly

SN - 0740-624X

IS - 3

M1 - 101581

ER -