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Bouncing from the Covid-19 Pandemic: Response of an Online Medical Tourism Facilitator Platform

Research output: Contribution to Journal/Magazine › Journal article › peer-review

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Bouncing from the Covid-19 Pandemic: Response of an Online Medical Tourism Facilitator Platform. / Thananusak, Trin; Zhu, Ruilin; Punnakitikashem, Prattana.
In: Procedia Computer Science, Vol. 204, 10.09.2022, p. 278-282.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Thananusak, T, Zhu, R & Punnakitikashem, P 2022, 'Bouncing from the Covid-19 Pandemic: Response of an Online Medical Tourism Facilitator Platform', Procedia Computer Science, vol. 204, pp. 278-282. https://doi.org/10.1016/j.procs.2022.08.033

APA

Thananusak, T., Zhu, R., & Punnakitikashem, P. (2022). Bouncing from the Covid-19 Pandemic: Response of an Online Medical Tourism Facilitator Platform. Procedia Computer Science, 204, 278-282. https://doi.org/10.1016/j.procs.2022.08.033

Vancouver

Thananusak T, Zhu R, Punnakitikashem P. Bouncing from the Covid-19 Pandemic: Response of an Online Medical Tourism Facilitator Platform. Procedia Computer Science. 2022 Sept 10;204:278-282. doi: 10.1016/j.procs.2022.08.033

Author

Thananusak, Trin ; Zhu, Ruilin ; Punnakitikashem, Prattana. / Bouncing from the Covid-19 Pandemic : Response of an Online Medical Tourism Facilitator Platform. In: Procedia Computer Science. 2022 ; Vol. 204. pp. 278-282.

Bibtex

@article{d12761ae1c4b4880815a52b8fffd7a6e,
title = "Bouncing from the Covid-19 Pandemic: Response of an Online Medical Tourism Facilitator Platform",
abstract = "People have increasingly engaged in medical tourism to find effective medical treatments but more economical overseas. These travellers use the service of online Medical Tourism Facilitators (MTFs) in choosing and arranging medical trips. However, the Covid-19 pandemic and the ban on international travelling disrupted travel and thus seriously affected the tourism businesses, including MTFs. Businesses need to be resilient and pivot their business models to survive and bounce back from the crisis. However, it is less clear how MTFs navigate this Covid-19 pandemic. This paper adopts a case study to explain how an online MTF platform (Dental Departures) responds to the opportunities and challenges and examines how it pivots business models. ",
keywords = "Dental Tourism, Platform, Medical Tourism Facilitator, Medical Tourism, Pandemic",
author = "Trin Thananusak and Ruilin Zhu and Prattana Punnakitikashem",
year = "2022",
month = sep,
day = "10",
doi = "10.1016/j.procs.2022.08.033",
language = "English",
volume = "204",
pages = "278--282",
journal = "Procedia Computer Science",
issn = "1877-0509",
publisher = "Elsevier BV",

}

RIS

TY - JOUR

T1 - Bouncing from the Covid-19 Pandemic

T2 - Response of an Online Medical Tourism Facilitator Platform

AU - Thananusak, Trin

AU - Zhu, Ruilin

AU - Punnakitikashem, Prattana

PY - 2022/9/10

Y1 - 2022/9/10

N2 - People have increasingly engaged in medical tourism to find effective medical treatments but more economical overseas. These travellers use the service of online Medical Tourism Facilitators (MTFs) in choosing and arranging medical trips. However, the Covid-19 pandemic and the ban on international travelling disrupted travel and thus seriously affected the tourism businesses, including MTFs. Businesses need to be resilient and pivot their business models to survive and bounce back from the crisis. However, it is less clear how MTFs navigate this Covid-19 pandemic. This paper adopts a case study to explain how an online MTF platform (Dental Departures) responds to the opportunities and challenges and examines how it pivots business models.

AB - People have increasingly engaged in medical tourism to find effective medical treatments but more economical overseas. These travellers use the service of online Medical Tourism Facilitators (MTFs) in choosing and arranging medical trips. However, the Covid-19 pandemic and the ban on international travelling disrupted travel and thus seriously affected the tourism businesses, including MTFs. Businesses need to be resilient and pivot their business models to survive and bounce back from the crisis. However, it is less clear how MTFs navigate this Covid-19 pandemic. This paper adopts a case study to explain how an online MTF platform (Dental Departures) responds to the opportunities and challenges and examines how it pivots business models.

KW - Dental Tourism

KW - Platform

KW - Medical Tourism Facilitator

KW - Medical Tourism

KW - Pandemic

U2 - 10.1016/j.procs.2022.08.033

DO - 10.1016/j.procs.2022.08.033

M3 - Journal article

C2 - 36120409

VL - 204

SP - 278

EP - 282

JO - Procedia Computer Science

JF - Procedia Computer Science

SN - 1877-0509

ER -