Final published version
Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Brand personality and culture
T2 - The role of cultural differences on the impact of brand personality perceptions on tourists' visit intentions
AU - Matzler, Kurt
AU - Strobl, Andreas
AU - Stokburger-Sauer, Nicola
AU - Bobovnicky, Artur
AU - Bauer, Florian
PY - 2016/2/1
Y1 - 2016/2/1
N2 - Tourism destinations increasingly use brand-personification strategies to evoke favorable consumer reactions. These reactions, however, may hinge on cultural differences. This paper investigates the relationships among nation brand personality perceptions, consumer brand-self congruity, and the visit intention of a country as a tourism destination. Brand-self congruity is examined as a mediator of the relationship between brand personality perception and visit intention. Of Hofstede's cultural dimensions, individualism and uncertainty avoidance are the most relevant dimensions for brand-self congruity. Based on representative samples of consumers from five countries (Italy, the UK, Czech Republic, Poland, and Russia) and using Slovakia as a sample tourism destination, the effect of individualism and uncertainty avoidance on the relationship between brand self-congruity and visit intention is studied. Individualism and uncertainty avoidance moderate the congruity - visit intention relationship - but in a negative way, contrary to our expectations. Important implications are derived for both tourism research and destination management.
AB - Tourism destinations increasingly use brand-personification strategies to evoke favorable consumer reactions. These reactions, however, may hinge on cultural differences. This paper investigates the relationships among nation brand personality perceptions, consumer brand-self congruity, and the visit intention of a country as a tourism destination. Brand-self congruity is examined as a mediator of the relationship between brand personality perception and visit intention. Of Hofstede's cultural dimensions, individualism and uncertainty avoidance are the most relevant dimensions for brand-self congruity. Based on representative samples of consumers from five countries (Italy, the UK, Czech Republic, Poland, and Russia) and using Slovakia as a sample tourism destination, the effect of individualism and uncertainty avoidance on the relationship between brand self-congruity and visit intention is studied. Individualism and uncertainty avoidance moderate the congruity - visit intention relationship - but in a negative way, contrary to our expectations. Important implications are derived for both tourism research and destination management.
KW - Brand-self congruity
KW - Nation brand personality
KW - National culture
KW - Visit intentions
U2 - 10.1016/j.tourman.2015.07.017
DO - 10.1016/j.tourman.2015.07.017
M3 - Journal article
VL - 52
SP - 507
EP - 520
JO - Tourism Management
JF - Tourism Management
SN - 0261-5177
ER -