This qualitative study explored the digital communication skills assistance provided by young adults in the age range 18 to 25 years to older family members during the period of the first COVID-19 pandemic lockdown in Ireland in 2020. Data were collected from a sample of young adults (n = 248) using an online survey instrument to explore their learnings from the intergenerational exchange. The study found that young adults who assisted their older family members considered the learning experience to be successful and were rewarded with reciprocal benefits. This study contributes to the field of intergenerational research by exploring the perspectives of young adults involved in an intergenerational exchange to support the digital skills of their older adult family members in Ireland.
This research was undertaken as part of the PhD in e-Research and Technology Enhanced Learning in the Department of Educational Research at Lancaster University. I am pleased to acknowledge the contribution of tutors and peers in supporting the development of this study and its report as an assignment paper.
