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Can ICT Enhance Workplace Inclusion?: ICT-Enabled Workplace Inclusion Practices and A New Agenda for Inclusion Research in Information Systems

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Can ICT Enhance Workplace Inclusion? ICT-Enabled Workplace Inclusion Practices and A New Agenda for Inclusion Research in Information Systems. / Tarafdar, Monideepa; Rets, Irena; Hu, Yang.
In: Journal of Strategic Information Systems, Vol. 32, No. 2, 101773, 30.06.2023.

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Tarafdar M, Rets I, Hu Y. Can ICT Enhance Workplace Inclusion? ICT-Enabled Workplace Inclusion Practices and A New Agenda for Inclusion Research in Information Systems. Journal of Strategic Information Systems. 2023 Jun 30;32(2):101773. Epub 2023 Jun 10. doi: 10.1016/j.jsis.2023.101773

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@article{ab0ec7432b574bfd94dc0d34e889dce6,
title = "Can ICT Enhance Workplace Inclusion?: ICT-Enabled Workplace Inclusion Practices and A New Agenda for Inclusion Research in Information Systems",
abstract = "Workplace inclusion is a strategic concern for organizations, yet challenging to achieve. We investigate how Information and Communications Technology (ICT) use can enhance workplace inclusion. Based on qualitative data collected from a leading UK organization, we conceptualize four ICT-enabled workplace inclusion practices – Expanding, Orienting, Enculturating, and Reflecting. Each practice entails the use of multiple ICT applications to enhance workplace inclusion through a distinct set of organizational activities. We also highlight the Reflecting practice as key in enhancing other practices. Drawing from our findings, we develop a framework for ICT-enabled workplace inclusion that constitutes inter- related ICT-enabled practices focused on multiple organizational activities. We contribute to the literature on the strategic role of ICT for organizational/social good, a current area of research priority for the information systems discipline.",
keywords = "ICT-enabled workplace inclusion practices, ICT and organizational good, Workplace inclusion",
author = "Monideepa Tarafdar and Irena Rets and Yang Hu",
year = "2023",
month = jun,
day = "30",
doi = "10.1016/j.jsis.2023.101773",
language = "English",
volume = "32",
journal = "Journal of Strategic Information Systems",
issn = "0963-8687",
publisher = "Elsevier",
number = "2",

}

RIS

TY - JOUR

T1 - Can ICT Enhance Workplace Inclusion?

T2 - ICT-Enabled Workplace Inclusion Practices and A New Agenda for Inclusion Research in Information Systems

AU - Tarafdar, Monideepa

AU - Rets, Irena

AU - Hu, Yang

PY - 2023/6/30

Y1 - 2023/6/30

N2 - Workplace inclusion is a strategic concern for organizations, yet challenging to achieve. We investigate how Information and Communications Technology (ICT) use can enhance workplace inclusion. Based on qualitative data collected from a leading UK organization, we conceptualize four ICT-enabled workplace inclusion practices – Expanding, Orienting, Enculturating, and Reflecting. Each practice entails the use of multiple ICT applications to enhance workplace inclusion through a distinct set of organizational activities. We also highlight the Reflecting practice as key in enhancing other practices. Drawing from our findings, we develop a framework for ICT-enabled workplace inclusion that constitutes inter- related ICT-enabled practices focused on multiple organizational activities. We contribute to the literature on the strategic role of ICT for organizational/social good, a current area of research priority for the information systems discipline.

AB - Workplace inclusion is a strategic concern for organizations, yet challenging to achieve. We investigate how Information and Communications Technology (ICT) use can enhance workplace inclusion. Based on qualitative data collected from a leading UK organization, we conceptualize four ICT-enabled workplace inclusion practices – Expanding, Orienting, Enculturating, and Reflecting. Each practice entails the use of multiple ICT applications to enhance workplace inclusion through a distinct set of organizational activities. We also highlight the Reflecting practice as key in enhancing other practices. Drawing from our findings, we develop a framework for ICT-enabled workplace inclusion that constitutes inter- related ICT-enabled practices focused on multiple organizational activities. We contribute to the literature on the strategic role of ICT for organizational/social good, a current area of research priority for the information systems discipline.

KW - ICT-enabled workplace inclusion practices

KW - ICT and organizational good

KW - Workplace inclusion

U2 - 10.1016/j.jsis.2023.101773

DO - 10.1016/j.jsis.2023.101773

M3 - Journal article

VL - 32

JO - Journal of Strategic Information Systems

JF - Journal of Strategic Information Systems

SN - 0963-8687

IS - 2

M1 - 101773

ER -