Accepted author manuscript, 892 KB, PDF document
Available under license: CC BY: Creative Commons Attribution 4.0 International License
Final published version
Licence: CC BY: Creative Commons Attribution 4.0 International License
Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
}
TY - JOUR
T1 - Can ICT Enhance Workplace Inclusion?
T2 - ICT-Enabled Workplace Inclusion Practices and A New Agenda for Inclusion Research in Information Systems
AU - Tarafdar, Monideepa
AU - Rets, Irena
AU - Hu, Yang
PY - 2023/6/30
Y1 - 2023/6/30
N2 - Workplace inclusion is a strategic concern for organizations, yet challenging to achieve. We investigate how Information and Communications Technology (ICT) use can enhance workplace inclusion. Based on qualitative data collected from a leading UK organization, we conceptualize four ICT-enabled workplace inclusion practices – Expanding, Orienting, Enculturating, and Reflecting. Each practice entails the use of multiple ICT applications to enhance workplace inclusion through a distinct set of organizational activities. We also highlight the Reflecting practice as key in enhancing other practices. Drawing from our findings, we develop a framework for ICT-enabled workplace inclusion that constitutes inter- related ICT-enabled practices focused on multiple organizational activities. We contribute to the literature on the strategic role of ICT for organizational/social good, a current area of research priority for the information systems discipline.
AB - Workplace inclusion is a strategic concern for organizations, yet challenging to achieve. We investigate how Information and Communications Technology (ICT) use can enhance workplace inclusion. Based on qualitative data collected from a leading UK organization, we conceptualize four ICT-enabled workplace inclusion practices – Expanding, Orienting, Enculturating, and Reflecting. Each practice entails the use of multiple ICT applications to enhance workplace inclusion through a distinct set of organizational activities. We also highlight the Reflecting practice as key in enhancing other practices. Drawing from our findings, we develop a framework for ICT-enabled workplace inclusion that constitutes inter- related ICT-enabled practices focused on multiple organizational activities. We contribute to the literature on the strategic role of ICT for organizational/social good, a current area of research priority for the information systems discipline.
KW - ICT-enabled workplace inclusion practices
KW - ICT and organizational good
KW - Workplace inclusion
U2 - 10.1016/j.jsis.2023.101773
DO - 10.1016/j.jsis.2023.101773
M3 - Journal article
VL - 32
JO - Journal of Strategic Information Systems
JF - Journal of Strategic Information Systems
SN - 0963-8687
IS - 2
M1 - 101773
ER -