Home > Research > Publications & Outputs > Capturing the Benefits of Industry 4.0: A Busin...


Text available via DOI:

View graph of relations

Capturing the Benefits of Industry 4.0: A Business Network Perspective

Research output: Contribution to Journal/MagazineJournal articlepeer-review

<mark>Journal publication date</mark>10/12/2019
<mark>Journal</mark>Production Planning and Control
Issue number16
Number of pages17
Pages (from-to)1305-1321
Publication StatusPublished
<mark>Original language</mark>English


This study uses a business network perspective to investigate the industry 4.0 context with the internet of things (IoT) as its enabling technology and product-use data as its core network resource. A three-stage qualitative methodology (interviews, focus group, Delphi-based inquiry) was used to examine the case of an emergent IoT-based business network in the UK road transport industry to examine: (i) how aspects of product use data influence the benefit opportunities the data provide to the different network actors; (ii) how capturing of the benefit opportunities in a network context is impacted by key barriers; and (iii) how network capabilities can overcome these barriers to capture benefits from product-use data. The study, thereby, contributes to an understanding of the industry 4.0 context from a resource dependency theory perspective and provides concrete recommendations for management operating in this context.